I used Tom Trucker for my move and they were amazine - reasonably priced, treated my stuff like it was their own, and were just fabulous over all. Tom doesn't advertise - doesn't need to because he gets all of his business word-of-mouth (and now, word-of-blog?). His number is 416-698-7825.

hey there, just found your blog through googling for moving company reviews myself! did you ever find a decent company? i'm trying to do the same as you now.. any recommendations you have would be great! thanks!

Hi! Found your cool website via Google. I am trying to move back to beloved Canada in March '05 from the US. I have been speaking with AMJ Campbell, but I am not sure I want to book them. You mentioned in one article that you will be posting a review on AMJ, have you posted one yet? You are correct in that there is very little in the way of reviews on moving companies. So far it seems that any reviews I find are bad, except for the odd local move (which I am not doing). It is a rather daunting task to pick a moving company with so many horror stories. I would appreciate any info. Thanks! :-)

We are in the process of locating a moving company to move our household from Ontario to British Columbia.

Most of the quotes we have received try to confuse the per pound cost and then insurance sur-charges are a nightmare. The BBB list some information if there have been specific complaints against a company but be aware that a "name brand" mover might be operated by many independant movers.

Generally speaking the BBB registers complaints based on the location of the company. For instance, if the company you are using is listed as being located in B.C. and you are moving in Ontario the Ontario BBB won't have a listing. So, find out where the company is located and search for compaints in the province they operate from.

The cheapest quote we've received is from "Two Small Men With Big Hearts" but the BBB lists them as having complaints registered to them. A friend of mine used them and the sales broker under-estimated the load and my friend had to rent another truck to move the remainder of his load. The company would not reimburse him for the additional expense. The quote I received from this company was not on letterhead.

The best quote I've received was from Mountaineer Movers (aka. Great Canadian Van Lines) who are based in B.C. The sent me a detailed estimate and the price per pound was $.54 Many of the other companies were at least $.10 per pound more or utilized cwt (cost based on 100 lbs) and further confused the issue by giving an inflated cost then giving a 66% discount. One needed a calculator to figure out the cost per pound to compare apples to apples.

Good luck searching and I'd love to hear of any success stories.

BEWARE OF A-ABCAN MOVING & STORAGE LTD BASED OUT OF CALGARY, ALBERTA. We shipped our car and apartment contents from Edmonton to Halifax by this bottomfeeding Company. I was promised in writing that my belongings would be delivered by the time specified on the moving contract by Mr. Ed; the talking horse who talks out of his ass when he emasculates you and your family's very existence to fulfill his own parasitic needs. Mr. Ed uses fly-by-night truckers to transport your valued goods. Our car & belongings arrived 2 weeks after specified on the contract with no reimbursement for meals, transportation, cable utility payments, or even an apology for that matter. My wife who was 38 weeks pregnant at the time did not appreciate sleeping on the floor while we wondered where our belongings were. After demanding the phone number of the driver we found out he was heading to the states with our contents. As you can see this company is strictly amateur. I contacted the Better Business Bureau and all they could do is put a black mark against A-ABACN MOVING & STORAGE. There's compensation for you. Please feel free to contact me with any questions or concerns. collierscott@hotmail.com

I'm also doing a lot of research about moving companies from Montréal to Vancouver... and you are right: not much infos out there! I also find this all very surprising and confusing - you'd think more people would share such important and relevant information... 'will keep you posted on what I find!

For local Toronto moves it's mostly a crap-shoot. Try the listings at the back of NOW or eye and keep you expectations low. Most will get your stuff from point A to point B without much damage and somewhat (give or take half a day) on time. For cross-Canada & cross border moves stick with the major companies (Atlas, United, etc.). They might cost more but those are higher stress moves where too many things can go wrong and if they do you want to deal with a company that has a decent customer service and dispute resolution process. I used Moving Canada Systems (& their afiliate Transcontinetal) for a recent Toronto to New York move with horrible results. They were late at pick-up, sloppy packers with inappropriate materials, a whole day late to deliver and in the end unbelievably hostile & rude on the phone (when they answered which wasn't always the case). I would caution anyone against using either of those two companies. Though I didn't end up booking through them (and lived to regret it) I had a great experience with the Premiere (Atlas affiliated) agents and wish I had booked with them. My piece of advice: follow your instinct, not your wallet. The couple of hundred dollars you might save on larger moves are really not worth the stress & aggravation.

A definite company to avoid is Imove Solutions. They have an awesome website (which states they won a customer satisfaction award) but I got badly burned. They showed up on moving day with nothing that we agreed upon (ie smaller truck, no portable wardrobes, no furniture coverings etc). The drivers wanted full payment before they unloaded the truck even though I was told to pay approximately 50%. They refused to use a dolly even though they had one. On the day of move, it was impossible to get a hold of anyone at their office. What I did not realize is that the address they post on their website for their office does not exist.

Please do not use this company because they do not do business fairly by any means. However, unlike one of the previous comments, I have a few friend that went with the company "Two small men with big hearts" and they were really happy.

Like you I'm looking for a mover. We'rein the lower mainland of B.C. About the 2 Small Men, I came across the following on another site. It's scary out there!

http://www.discovervancouver.com/forum/topic.asp?TOPIC_ID=4834

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DO NOT EVER HIRE TWO SMALL MEN WITH BIG HEARTS ( BURNABY VANCOUVER LOCATION). They were horrible, rude, quit on the job...they left two large pieces of furniture in the lobby of my apartment, and left!! They tried to charge me for an hour they didn't work.. When I called the company to complain, they disregarded my complaints, and flat out refused to do anything about it. They insisted on being paid the entire "charge". I refused, they took me to small claims and I ended up winning the entire case because tehy were caught lying in court, and failing to disclose the names of the movers so I could cross examine them. Not only did I not have to pay them a single penny for teh move, they had to pay me $300 in damages. It was an absolute nightmare. Also, they have a lot of complaints on the Better Business Bureau website.

BenjyPosted - 5/7/2005 9:16:50 AM

--------------------------------------------

Yes, avoid Two Small Men like the slimy, infectious plague that they are. Theirs is a criminal operation. They do uninsured moves, they lie endlessly, they ignore complaints (there's dozens of them lodged with the Better Business Bureau and other such organizations), they steal and destroy furniture, and they're a bunch of illiterate yahoos. Glen Buckler, the owner in Vancouver, has a medium-sized list of criminal convictions, and the office in Toronto is apparently run by brain-damaged chimpanzees. Good job, Jenn, on winning in court. I should have taken them to court when they botched my move, but it probably would have been more financial trouble than it was worth for me. Still, if more people would take them to court, they wouldn't be able to get away with their garbage so easily.
________________________________________________________

Do not use Canadian Movers either, they don't take care and bang your furniture around. Jesse Movers are sneaks, they will charge you hidden extras for time to get to your place and back and you end up arguing with them and in the end you pay just as much as any other mover. The best is Salmon Bros, professional and great job each time.

Neil,
If you've got a second, would you mind letting me know which company you used for your local Toronto move. I assume that you have moved by now. Who posted the comment about "Salmon Bros"? I can't tell what to make of it...Could have been Joe Salmon, after all. Thanks for your help.
Julia

I have a complaint against All Budget Movers based somewhere in New Westminster. They advertise in the Province Newspaper and use two cell telephone numbers. I hired them to move a computer cabinet, hard drive and a monitor in Burnaby to my apartment 7 km's away. When the cabinet arrived it was all bent out of kilter, sits on an angle, with most of the screws and bolts broken away from the unit. It is a horrible mess. The only thing he could say about the unit that it was a piece of junk ( paid $800.00). There was a screaming match with him along with his two co-workers so I refused to pay him his $l30.00 until the cabinet was repaired. He called me once at 8:30P.M. in the evening to come over and I said no ( I am a lady living by myself) and I politely told him to find somebody that has a knowledge about cabinets should be repairing it.I have not heard from him since I probably won't hear from him again. Be aware of this company and don't use them.

Two Small Men with Big hearts are horrible.

They have screwed us over again and again on one move from London, ON to Vancouver BC.

They keep changing the date of arrival saying that what has happened is not their fault.
I keep getting conflicting messages.
I talked to a friend of mine out here who is a trucker and he says they are a nightmare, as we are finding out.

WARNING: DO NOT USE TWO SMALL MEN WITH BIG HEARTS FOR YOUR MOVE

Move from VANCOUVER (SURREY) to TORONTO (LONDON)

I recommend against using Noble Moving Services Inc. because they did not respond to the DAMAGED and LOST personal items. The charge was very cheap ($0.55/lb) but the problem is that you're not actually dealing with 1 company, you're dealing with a seperate company doing the Vancouver pickup (Vega Line), another company doing the cross-country shipping and finally yet another company doing the local Toronto delivery (Transcontinental). Somewhere along the way some of my goods were damaged and others lost - this is certainly understandable for a cheap long-distance move, but the company (companies ?) didn't even respond to my filed claims.

In summary, if you see a cheap cheap quote, always remember that you get what you pay for. Good Luck.

I used Imove Solutions at 600 Bay Street in Toronto. They sent a small truck when I ordered a large truck and only moved a percentage of my goods. Was forced to pay up front and sign contract. I had to rent a truck the following day to pick up the rest of my goods.

DO NOT USE THEM.

September 27 2005
We moved from Ontario to British Columbia in September. We booked our move with Noble Moving Inc
because they responded to all my questions quickly and made me feel easy about the stressful move. I looked online for any feedback of a rating site for movers but found none. I was confident in my choice, and now only have regret. The movers showed up and packed our home into a truck. I was told they would pack the larger items at no extra charge. Once in BC we recieved only a quater of our goods and had to wait another 3 weeks to recieve the rest. And they are not in good shape. Communication with noble went down the hole after they recieved our large certified check, and calls to the whereabouts of our belongings took day of me hassling them to find out. The manager never called us back, we always had to call there. On hold for long periods of time and it was apparent they could not be bothered with our disatisfaction. I was always told that someone would get back to me after they talked tot he owner and nothing. The manager yelled and hung up on me the last time we spoke. After 3 weeks of not having our goods, kids sleeping on the floor and work stalled due to lack of personal computer, broken furniture and missing items and permanant marker on our suposedly packed items, I really dont think I want anyone else to have the same experience. I wish there were a site for Canadians to rate our moving companies as we are obligated by contracts they should be held to honor theirs. Now the question is what do we do now?

If it's Toronto locals you are looking for, i found these guys in a Mississauga YellowPages, but they're sales office is based in Cambridge.

Good Ol' Boys Moving & Storage

They are part of an independant moving company association, which means that they are made up of several different small companies that help each other out... you can't get more canadian than that!

We hired Good Ol' Boys, but some nice young men who also called themselves "CityStar Moving" (the toronto guys for good ol' boys)

They did a great job, they weren't the quickest, but nothing was damaged, and they just kept working. i had to buy them lunch, just so they would take a break!!! lol i highly recommend calling.

David Doak

I Moved with Quick boys moving storage in Richmond hill i had great move and best time with there guys i have moved more then 22 times but i belive they were the best!!!!
call them and see about there great customer service!!!Quick boys you are the best...
Highly recommend!!!!

i live in calgary alberta, i have used a company called "cowtown moovers" on different occasions to move or deliver various items for me for the past four years. such as antiques, sofas, dining room suites, bedroom suites, garage items etc.
i am 80 years young, and i know good people when i meet them. the people at cowtown moovers know how to move household goods. they are polite, with a confident 'no bull' attitude.
if you live in calgary & want to hire some 'mamby pamby' moving company, go ahead.
i, on the other hand, will continiue to hire "cowtown moovers", and will continiue to refer them. they have never wronged me, and judging from there character, i know they never will. thank you,
doris summers.
calgary, alberta

Hello, I'm from Quebec city and I'm moving to BC by February. I was looking for references about Capitalmoving, a Toronto based company which provided us with a good quote (.55$/pound) and no hidden fees, fuel surcharge,.. like others did. Does someone ever used their services or heard about them? You can send me a e-mail at doual@hotmail.com if you have any comments or suggestions.

Thanks

I have read everyone comment and I believe I can be of assitance to al of you. I have worked in the moving industry for the last 8 yrs and I pretty much know the ins and outs.

In regards to Good ol boys moving. They are a good company and will do a good job.

I can also reccomend Tender Touch Moving. Now there is a company that takes great pride in what they do. They will shrink wrap and pad all of your furniture and treat it has there own. Every employee there is trained properly even if they have previous expreience.

Two Small Men with Big Hearts Moving. They have pros and cons. Each office is Independtly owned but only one man Owns the Two Small Men name and he is in the Toronto Location.
Dont bother taking additonal insurance because you still wont get your money from them.
The people who work in the offices are all idiots but you need to give some credit to certain movers who work there. Believe it or not there are maybe 4 maybe 5 guys that are good workers and polite. The rest are either alcoholics or druggys. Watch out!!!!

Dinos Movers are a smaller company, hear good things about them but havent personally used them.
I hope I was some help to you people out there.

Here are so me wors of wisdom. Big doesnt mean better. I would stay away from franchies. It is the small medium companies that take pride in your belongings and in you

Allow me to offer a different perspective...

I work in the offices of one of the 5 national Van Lines. When I refer to "van line" I am speaking about those brand names that everyone is familiar with (United, Mayflower, Atlas, Allied, and North American)

It is correct to state you will pay more moving with a van Line affiliated mover, but as many on this discussion board have learned the hard way, in moving, you get what you pay for more often than not. When you are entrusting all of your prized possessions to a company that will move you across town or across the country, you need to feel comfortable. With a van Line affiliated mover you will get the ACCOUNTABILITY you deserve. Questions will not go unanswered, concerns will not go unresolved.

You need to be comfortable with the people you are trusting with all of your goods. Please, I cannot stress enough, investigate the organization before you move with them. Check with the BBB, check references, do your homework. While it is normal in moving to pay for the services at the time of delivery, you should not be expected to pay a deposit before they start. If something doesnt sound right to you- chances are it isnt.

Good Luck!

I hope everyone has a great move.

I used a Calgary company called "AFFORDIBLE DAVE". He was rude, ignorant, conceated, and arrogant. He refered to himself as a "MOVING GOD". My husband and I bought him and his helper lunch with not even so much as a thank you!
It got to the point were i didn't care what the cost was going to be, I just wanted them to finish and leave!! Now we are unpacking and I am worried if any thing is broken or missing... I will let you know if there is.

People of Winnipeg, be forewarned. Globe Moving is run by persons quite willing to take your money, but do NOT take responsibility for themselves or their employees. During my move about 2 months ago, My first worry was that 2 of the three employees that showed up were no older than 18 and their inexperience soon showed. They tried reefing my 2500.00 leather couch through a dooorway and ended up putting a horse-shoe size rip in an attached seat cushion. The foreman told me not to worry, I'd be covered 100%. They sent a leather repair person over, who could not guarantee a match, but said could do a good job. The accounts manager called me back and said the couch could be repaired for 800.00 and Globe was prepared to to give me 95.00 towards it. After much complaining, they upped it to about 300.00 and it became quite clear at this point they would not take responsibility for their incompetent employees. We paid the rest of the money out of our own pocket, the leather used to repair the couch was not a perfect match, and now I have a 4,000.00 couch and loveseat that look as if theywere purchased at a Salvation Army store.There were other minor problems with damage incurred, but ruining a 4,000.00 couch and loveseat set without even close to proper compensation, as a result of incompetent employees shows the integrity of this company - there is none. Be forewarned.

I am looking to move a few precious items such as lamps, boxes, antiques, etc from Winnipeg to Toronto. My mother is moving into a seniors apt and has given me family heirlooms, etc.

Any help or recommendations for the best way to get it here. Also - I am not adverse to drive a van from the Peg to TO...but fear it's less expensive.

Any thoughts?

I have read all your comments and I can offer some advice on local Calgary movers. I had a very bad experience with "Cheap Charlies". They misquoted me and when it came time to move I did not have enough money to pay. The owner told his movers to drive the truck until the money ran out then dump my stuff on the side of the road. Thank goodness the workers were half decent people who fudged the invoice for me. I highly, highly recommend Bob Hanson's Moving. His business is generated by word of mouth. You can reach him at (403) 560-1340. They don't insure local moves and you make get a few bruises but they treat you with respect from start to finish.

What I'm really looking for is some information on moving from Calgary, AB to London, ON. I am moving quickly and trying to find a "You pack - We move" type operation that is reputable and reasonable in cost. If anyone can offer some advice, guidance or assistance I would be greatly indebted. You can reach me via email at classic_cue_tee@hotmail.com

Thanks for your time and help.

I used Countrywide Van Lines. Absolutely the worse service ever. They are great when taking the deposit and picking up your shipment, but once they are in route... they don't tell you anything that is going on. Their dispatcher literally said he didn't care if the service was bad. They have your stuff and they just get to you when they get to you and it's your tough luck if they come a few days later than they told you. Unbelievable....

Stay away from Abcan International aka A Abcan Moving & Storage out of Calgary, Alberta. They are as crooked as a ram's horn.

You really take your chances with moving companies, no matter who they are. Accountability is good. If they were realiable, they would not need to be held accountable. The customer plays a large role in how the move turns out, organization and control is key. The better you have things planned, and items to be moved ready to go, the day should go well. Keep in mind that, weather, traffic, act of god,or just something unforseen, may turn your day into a big mound of dung. Deal with it. On move day, if you dont like the way the movers look, smell, act, or talk, approach them before they get to far into the move and politly ask, "Are you guys set and ready to get this done?" they may just be tired from the previous days move,... Or if something strikes you as wrong, ie: The movers look or smell of booze, or drugs, dont take a chance, just kick them the hell out. Presuming all is well, listen to how they talk. Are they confdent, do they go room to room and formulate a plan as to what they put on the truck first and what is to follow? do they have mats to put on your floors? do they communicate with each other when they move somthing, ie: "Watch out for that hand rail, be carfull of that first step" etc. There are so many things to watch for when hiring movers i dont know what else to say, "U pays yer muny, ya takes yur chances!" look deep on the intenet for moving polices, and some kind of codes of conduct regarding movers, and don't stop looking, even if you have found your answers, dig further, there may be some thing you forgot to ask! don't let them control you, however don't be to controling over them they dont care if they break somthing if your a nag or distracting, the insurance will cover it. {Right} from what i have read no moving company can legaly ask for a diposit, or ask for money before the job is complete. They cannot raise the price after the job is done, unless the circumstance requires it. Dont bull%$#& them cause they may try to bull^%$# you. Like i have mentioned, if anything about the movers or the way the move is progressing, or the way the move has ended, call the movers office. If they tell you to "Get stuffed" call the police, tell them your concerns, tell the cops whatever you have to to get them to respond. Dont tell the movers know you called the cops let them find out on there own if they got nothing to hide then you all should be able to formulate a solution. Only resort to this action if absolutly nessary. If they want to play hardball, you can too. I truly hope your move goes well, and don,t lose control on move day!!!!!!! later.

I am moving from Kelowna to Red Deer.
In one of the messages it talks about AMJ Campbell. Does anyone else have any stories good or bad?

Does anyone have information on St.Georges moving company?
They seem very expensive.

Hi I am looking for a moving truck or a mover to move me from Surrey, BC, to Calgary, Alberta. I was looking for moving company that would hoepfully have some reasonable prices, but unfortunatley nothing!?
So I thought if I went with Budget, or Uhaul and did the move myself that it would be cheaper, I got a quote for $1275.00, just for renting the truck!?, I don't know what to do, if anybody has any ideas? ~ This is my first longdistance move and I am 24 years old with somewhat of a budget. ~ PLEASE HELP SOMEONE??? Thanks a bundle.

I moved from Grande Prairie, AB to Barrie,ON last year and used AMJ CAMPBELL....Service was good until the company came to deliver. The estimate that was given was almost double by the time they delivered. According to their contract if their original estimate was too low they are to advise you at origin that the cost is in excess of 110%. I never recieved any phone call saying that anything was different then estimated, but 1 hour before delivery the driver calls and says that I owe almost double the estimated price.
I dealt with the office in Medicine Hat, AB and with Atlas' head office customer service (AMJ is a subcompany). After an hour on the phone they agreed to me paying only the estimated price PLUS 10%. I paid in full that day.
One year later I get a registered letter stating that my file is being sent to collections unless I pay them $700.
I had not recieved any other bill stating I owed them any money (they said the had sent 3 previous letters, which I found kind of funny since they moved my stuff to my current address), nor did I recieve a phone call. The matter is still in negotiation.

Sorry for the length, watch out for hidden costs and get everything in writing.

I would strongly advise against AMJ Campbell: used them a couple of years ago for a move from Toronto (within Ontario).

Since my load was quite small and since the driveway was tricky, they promised to send a small cube van...but sent a huge truck.

As a result, they ended up having to park in the driveway and cart everything 2x as far...had to move the truck everytime someone wanted in (busy building), didn't use the floor protectors that were in the contract... damaged my desk...then charged me for 2 extra hours of time (even though the reason it took so long was that they had sent the wrong truck).

I eventually got some money back but they were abolutely horrible to me on the phone, email etc. during the process. The worst experience I have ever had with a Canadian company.

Anyone ever have an experience with Qwest Haven?

We booked Two Small Men with Big Hearts to move us from Vancouver to Calgary and had an EXTREMELY BAD experience. They were late on the pick up (they kept moving the date out). Once they did pick it up, they told us we would have our shipment in 3 - 5 days. We got it a MONTH later. In the process of trying to get resolution on the delay (to get any time commitment on when they would deliver) we went through many phone calls and employees, to no avail. Eventually, we had to register a complaint with the BBB and send a letter to the CEO before we got a date for delivery.

In order to FINALLY get our stuff back from them, we ended up paying 50% more per pound than the original estimate. That was the only way they would deliver our furniture. We felt completely abused. They definitely did not honour the agreement and commitments they made with us: not in price, timing, or in terms of notice period.

Best case: it was all just a unfortunate and horrendous exception to their normal business operations and they were just exceptionally incompetent in our case, or
Worst Case: they are a dishonest organization that deliberately scams people into booking with them by promising a low rate (which they have no intention of honouring). No matter which case it was, and only this company knows for sure, my recommendation is to steer clear of them

One other note: Each booking office is a franchise, and the dispatch office is located in Toronto. They did not appear to communicate with one another. In fact it was most often the case that the employee with whom we were speaking either did not have the authority or the knowledge to help us, and continued promises to have higher ups call us back were broken. We had to continually call them. It seemed to us that they used this as a technique to keep us in the air and to EVADE their commitments.

Note: I have previously moved from Vancouver to Toronto, Toronto to Charlotte, NC, and Charlotte to Vancouver using ALLIED and 3 of their local agents. ALLIED IS WONDERFUL. The moving coordinator in each of these moves was excellent. When things went wrong (i.e. they forgot my piano in Charlotte), which they almost always do in any move, they took OWNERSHIP and fixed it, which is all one can ask for. They are, of course, more expensive than Two Small Men with Big Hearts.

I thought because this is a short-haul move, it would be ok to pay a little less. Don’t make the same mistake - you get what you pay for.

Sincerely
S.Moody

I moved from Toronto to Ottawa,used BlueLine Moving,Scar. They were not the cheapest&there claims resolution process was not the quickest,15 days,but overall,i was happy.

I went with Quick Boys Moving & Storage Inc and i have to say please stay away from them, We booked over a month in advance and made sure we told them on many occassions that we had a large 3 story house we would be moving, 10 hours later they didnt have everything loaded and the truck was full- we were told they would have to come back for it charging us for the extra travel ect. we declined and rented a uhaul truck to finish it up.

Over half of our stuff was damaged and the movers were more interested talking on their cell phones then doing work. We insured and one of the major items that was damaged they took and its been over a month and still no item returned fixed or paid for ..

STAY AWAY FROM Quick Boys Moving & Storage Inc

Hi,

I am moving from Toronto to Vancouver next month and was wondering if anyone has any info about/experience with any of the following companies:
-Allied (Markham office)
-Lamb 2000 Moving (United affiliate)
-Premiere Van Lines (Mississauga office--Atlas affiliate)
--AMJ Campbell (Toronto East--Markham)
--KMS Van Lines and Royal Moving and Storage (Atlas affiliate)

Since there are many different combinations of crews and drivers, I know it's hard to generalize, but I'd appreciate hearing your opinions. You're right about it being difficult to find information about Canadian moving companies.

Thanks.

I used Munden's Moving a year ago when I moved from Halifax to Toronto. I shipped 28 boxes and 3 extra large suitcases with them for just under $600. They arrived for pick up exactly on time, gave an itemized receipt and numbered every piece. They had courteous, strapping young men to move everything down a two-storey walkup into a proper van. They not only delivered everything to Toronto in the time they said they would, they also carried 7 boxes of books up to the 3rd floor in the house! Great rates and fantastic service (mundensmoving.@hfx.eastlink.ca)- too bad they only move as far east as Ontario (and back to Halifax and stops in between), as I now need a reliable, inexpensive mover to take my boxes and suitcases to Victoria BC. After reading all the emails I am quite worried about finding anyone else as good as Munden's! Any more suggestions?

Cheers,
:)Maddie

DO NOT USE TWO SMALL MEN... EVER. They have created a nightmare for me and my family during a move. They will screw you on the packing, the cost estimate, arrival date, damaged furniture. They will just plain screw you. I repeat DO NOT USE TWO SMALL MEN WITH BIG HEARTS.

:) Jeremiah

We are moving from Montreal to Vancouver later this year.

Does anybody have experience with Multicities or Art moving ?

Although they are not as cheap as some of the companies listed in this "moving story", they seem to be professional.

Thanks, Jories

Regarding Multicities: We were almost going to go with this company which was brokered through Yellow Moving and Storage. When their Mississauga office said they'd have to call their head office in Montreal to get their insurance policy number, I called their Montreal office and they gave me a policy number. When I called the insurance company and checked on the policy number, they told me the policy is lapsed since 2003. They still haven't provided me with any insurance information.
Plus the BBB and Canadian Movers Association has a number of complaints about Multicities. Check out the Canadian Movers Association website www.mover.net for a list of reputable movers.

I am moving from Vancouver to Quebec City in the fall. I would be greatful for any suggestions on professional and affordable moving companies.

I am leaning toward Art Moving Inc. or Great Canadian Vanlines. Does anyone have any comments on either company?

Thanks again!
Amber

I HAVE JUST HAD THE WORST MOVE EVER BY "ACCURATE MOVING" THEY LIVE IN A FANTASY WORLD WHERE THEY ARE ALWAYS RIGHT AND THE CUSTOMER IS WRONG. I BOOKED THE JOB FOR THE 30TH AND THEY CALLED TO CONFERM 4 TIMES SAYING THEY HAD ME BOOKED FOR WRONG MONTH, THEN THE 1ST, THEN THE 27TH AND FINALLY THE 30TH THEY SHOWED UP WITH THE WRONG SIZE TRUCK, WRONG NUMBER OF GUYS, AFTER 2 HOURS ONE GUY ASKED FOR HIS PAY AND LEFT. THEY GOT A REPLACEMENT FOR HIM AND 1HOUR AFTER THAT THE OTHER GUY LEFT. THE OWNER 'SONI' MADE AMMENDS BY GIVING A DISCOUNT, BUT THE HASSEL THROUGHOUT THE MOVE WAS STRESSFULL AS IS. SONI EXPLAINED THAT THE OFFICE GIRL IS HIS ON AGAIN OFF AGAIN WIFE WHO HAS M.S. WHICH AFFECTS HER JUDGEMENT AND CO-ORDINATION, THATS WHY THE SCREWUP ON THE DAYS. THIS IS A STRUGGLING COMPANY, IF YOU CAN SEE PAST THE BLUNDERS ALL THE POWER TO YOU.

I second the recommendation for Tom Trucker

I four hundred and seventy ninth the condemnation of the evil bastards at Two Small Men with Big Hearts. They set a standard for shittiness beyond belief.
http://www.rateitall.com/i-22232-two-small-men-with-big-hearts.aspx

Again, don't go with Two Small Men. They are cheaper, but they are awful. My brother had an dreadful move in 2005 across country. 3 days late in pick up and two weeks late on arrival.

My x-c adventure with them was hit/miss. The start was amazing, they arrived early, and I dealt with two very nice guys in my home. The sales contact screwed me on price, his original quote per lb was off. But whatever. My items were two weeks behind, and I would say that although unforeseen circumstances do happen, at least a moving company should be proactive with their customers and let them know. This is what you pay for - peace of mind and communicative staff.

If you don't have patience and have a stressful looking move, stay away from Two Small Men.

I just moved on Saturday July 8, 2006 from London Ontario to Toronto. I booked with Good 'ol boys. They are a company from Cambridge but they sent two guys from their subsidiary City Star Moving in Toronto. I have to tell you, I was completely impressed with their service. I called AMJ Campbell and they quoted me $1300 for my one bedroom apartment....YIKES! Good ol boys sent two guys who showed up 1/2 hour early, worked really hard and fast and didn't complain even though it was really hot. They charged me $75/hr but I think that it should have been $85 and the original guy who took the order gave me the wrong quote but he stuck to it. The whole move cost me under $700. I would highly recommend these guys! I booked them for my move because of the great reviews that I read on the internet. Apparently they also do long distance moves.

Word of advise ...Hide any and all valuables.
We moved in April using Tippert-Richardson in Toronto.

They showed up smelling of booze and body odour. The move went well , but , 3 months later when I went looking for some jewerly which was in my dress it was gone and in further inspection more was missing. ( stuff I did not wear regularly , they knew what to take ).

They also took off before the house was empty without letting us know , did not cover the antique furniture during the move out of the house and left a couple of hole in the drywall.

The company has a clause which limits there resposibilty for 3 DAYS after your move and refused to help out.

SO BEWARE OF TIPPERT-RICHARDSON THE FRIENDLY MOVER IN TORONTO.---but not the cheap one!!!!
last time we use them!!
very pissed off that the province has no standard for such a stressful time in ones life.

If you are looking for reviews on GTA (Canadian) home repair, improvement, moving, storage etc companies try www.homestars.ca. Most companies that are rated are negative reviews, probably because people will complain more about a bad company than praise a good one. Gives good information, stopped us from going with a bad moving company.

The worst car moving company I have ever dealt with
"Westmount drive away ",Avoid them

Do not trust Premiere Van Lines or Atlas!!!! THEY LOST MY SHIPMENT!!!!!!!
When I moved from Winnipeg to TX I hired big "reputable" companies. It's been a total nightmare - 3 weeks have passed since the agreed delivery date and they don't know where my shipment is, when it left winnipeg (if it did at all) or when it will arrive in TX (if ever). They have told me lies: "it's already in TX" but can't offer me ANY information whatsoever about my shiptment. DO NOT HIRE!
my advice: move yourself. hire extra hands but move yourself.

We moved from Calgary to Sylvan Lake and used Cowtown Moovers. We found them to be very professional and efficient in the way that they handled our furniture and household items. They were punctual, with very little or no damage (we haven’t checked over everything yet) completed our move in a reasonable amount of time considering the amount of stuff we had and the distance traveled. We would give them our recommendation. Cowtown Moovers no complaints. Thank you.
Sasha Robinson

My husband and I moved from our apartment here in Toronto to the house we just bought (6 subway stops away) 6 weeks ago. We used a company called ATLAS MOVING & STORAGE. Be aware that there is a large company called Atlas Moving - not these folks. ATLAS MOVING & STORAGE is a smaller company with a .ca web address.

They were nice to deal with initially but we never actually were able to speak to someone. I didn't think much of this at the booking time. It was all done through voicemail.

On the moving day they showed up 3 hours late and had already been moving other people for 12 hours - so the guys were beat. They were so tired at the end of the move that they didn't even want to move our box spring upstairs to the bedroom. They gouged our stairs and had a mysterious charge on the invoice.

When I called to rectify the situation again I could not speak to anyone. I was returned a message of a rep to contact whose cell was not ever turned on even during the times I was told I could reach him. I went back to the main office, again voicemail and no one called me back from then on in no matter how many messages I left. I was not rude in my approach to them in fact I own my own small business and know that it is important to approach these matters with professionalism. So the mysterious charge never explained, no comment on the damage and no person to ever speak with regarding my concerns.

I would not hire these people again.

-S

I used Apartment Movers in Calgary. Bad move. They were rude and abrasive and damaged more than one item of expensive furniture beyond the point of touch up. I had specifically asked them to be careful with a few of the items. In the hallway of my new place I heard one mover say to the other "just use a black maker... thats what __ used to do". Extremely disappointing and costly. I know there will be no reprecussions for their action except to alert other people not to use them.

Hello,

Has anyone had any dealings with Vancity Movers? I am moving from Vancouver to Toronto. They seem conscientious, have given me a fixed quote of $2,200 for a small 1 bedroom apt.

Any recommendations for BC based long distance movers? Is it possible to do such a move happily for under $2,000? seems like such a lot of dough...

MB

I just moved from Toronto to Vancouver with a company called Capital Moving located in Toronto, ON. My move was not big in size but also not small (2940 Lbs). Everything together came to a total of under $2000.00 including pick-up and delivery.
The pick-up guys were great, delivery crew was fabolous and the goods arrived in the time frame that was originally quoted. The service in both Toronto and Vancouver offices were great and I don't have a bad word to say about this company. If anyone needs a good mover, just log onto www.capitalmoving.ca and they will contact you from there.

Don't use Capital Moving! I just moved from ON to AB, and they lost two major pieces of furniture and damaged the hell out of a brand new couch.
In addition, they added a $150 "Warehouse Handling Fee" that I was never told about, and never agreed to.

I fully documented the above issues (incl. photos of the couch) in a damage/loss claim within 10days, as per the contract agreement. My claim was made on SEPT 10, 2006.
The company did not respond for 18 days! And, yes, I was persistently on their backs.
I got extra insurance through them, and they will still did not REPAIR or REPLACE of any of the damaged/lost items. The contract says they have to, but they won't.

I am missing two seats and am now in possession of severly damaged couch....oh, it's missing two legs too. Pick another mover. Capital Moving (yes, .ca) is didn't cut it for me. I wouldn't use them again. VERNO.

33 asked about qwesthaven... Qwesthaven and AMT and internic i think its these 3 that are brokers. No trucks ... they book your move and sell it off. They have their regualars but i think it is better to use a real mover.

Some of you reading this might be interested in coming over to www.MovingScam.com, a consumer advocacy website on moving where I am a long-time moderator. Click on the "Messageboard" button and you'll see how our volunteers both in and out of the industry answer questions round the clock. One volunteer works for a United agent in Toronto ("Fred0844") and I think he knows the Canadian moving industry pretty well. Incidentally, I agree with everyone that there aren't many reliable websites for reviews of moving companies. We are trying to remedy that on MovingScam.com and we actually have a long thread on U.S. companies at http://www.movingscam.com/forum/viewtopic.php?t=8038 Maybe we should start one on Canadian companies??

I just left my job at calgary moving company due to lack of management. People beleive me... you take your chances with moving companies. Lack of insurance, a new guy every second day, everyone thinks their the leader because "THE LEADER" stands around like he has a pickle in his ass. If they do a good job and you leave them a cash tip, pay each one individually, because the driver or the one doing the bill, will keep it all to himself. If your thinking of getting into the moving industry, do the work yourself as a owner/operator be on sight at the move to ensure your business is above standards, be honest and forthwrite and make a good name for your self. There are to many "punk" companies out there that ruin it for guys looking for honest work, and for customers looking for honest movers...

I strongly advise not using "Adrian The Mover". I hired them to load a rental truck. They were nearly two hours late, creating serious problems for me; they scratched and damaged several pieces of good furniture; a new coil of rope provided to secure the load was taken but I discovered later it was not used and nowhere to be found; and they insisted on being paid in cash, which I was not told of ahead of time nor was I prepared to do so (that created further delays for me). All in all, my opinion is that they are unreliable, dishonest and totally uncaring.

Before I begin my own story, I want to thank “Neil Bruce Lee” who is hosting this site. Although warnings about so and so company are highly useful, I found the comments about the few success stories to be lacking. Details about special fees, how much weight was charged (at what rate) would have been helpful. In addition, Emma’s comment (12/21/05) about Tender Touch Moving is probably true. However, when I called Tender Touch Moving and spoke with Maria (the president of the Co?) and told her about my moving plans, she replied she would call back for a quote. But never called back, and I could only leave messages afterwards. The upside about Tender Touch Moving is that I found my moving company (Great Canadian Van Lines) on their website.

(My Story)
I recently made a successful move in December 2006 with “Great Canadian Van Lines” from Montreal, Quebec to Calgary, Alberta. Cori Livingstone (GCVL) gave me an estimate for my 1 BDRM (3000–3500 lbs) and vehicle to be shipped to Calgary. Moreover, she was courteous and professional. Remember, any extra fees (elevator, distance to truck, 2nd location fee etc) included in the estimate will not necessarily be included in the final bill – they only charge what they actually move in the end. But it’s your responsibility to follow-up. In addition, I boxed my own personal goods (electronics, books, house ware etc). But I left the big items (Mattress, Dresser, Table, Loveseat etc) to the professionals. Advice regarding boxing things yourself – each box should have a manageable weight. If you can’t lift the boxed item yourself, don’t expect the mover to be happy about moving the boxes for you. I learned paper and water are considered by movers to be heavy items in their line of work. In addition, making arrangements regarding parking the night before could make things easier on the moving day – block off parking space directly facing the building entrance to allow easy access for loading (cost saving). The Montreal pickup took less than three hours without incident. After seven days they arrived in Calgary on schedule, and delivered everything without damage. Remember, they expect to be paid when they arrive at the final destination – paid prior to offloading your goods.

As far as I can ascertain, GCVL has agents from Coast to Coast. During my move, I met with four separate companies (agents) working for GCVL in the following capacity:
-“Déménagement GO International” (www.go-intl.ca) – Jacques came to do a visual inspection of my Apt for GCVL, and is GCVL’s local agent in Quebec.
-“Burlington Movers” (www.burlingtonmovers.ca) – Donna was my contact person for the East Coast, and GCVL’s local agent in Ontario.
-“Provincial Moving” (www.provincialmoving.com) – Nijjar was the driver of the truck, and his company is based in Edmonton, Alberta.
-“Searail” (www.searail.ca) – Company responsible for shipping my vehicle.
-“Great Canadian Van Lines” (www.greatcanadianvanlines.com) – Cori is responsible for making all the above arrangements.

(My Details)
-1 BDRM at 2700lbs ($0.58/lb – rate is determined by moving distance), which does not include extra fees & taxes.
-Expect to pay approximately $2500 (fees and taxes inclusive) for a 2700lb move.
-Expect to pay an additional $1000 (fees and taxes inclusive) for shipping a compact sized vehicle.

(Some Advice)
-Do your homework – check the BBB & CAM (Canada’s Trade Assoc. for Movers) RE: your moving company.
-Moving rates depend on moving distance, and peak and off-peak seasons.
-Does not hurt to offer the movers free breakfast – the sooner they are full the sooner they have the energy to get moving.
-Return to BeatnikPad to give a review of your experience and help out the next person.

DO NOT USE BURLINGTON MOVERS!!! Please save yourself the aggravation.

Even though, they advertise themselves as a professional and experienced company, their movers use poor judgment and the owner does not take responsibility for damages his staff causes.

To avoid extra effort they decided to roll up my expensive spring mattress, tie it up with moving straps and shoved it through my stair case. That decision not only ruined my mattress, voided my mattress warranty, but it damaged my wooden stairs railing. When the owner became involved, he excused his staff as that being the only way to bring the mattress upstairs, even though there is plenty of room to move it flat. In regards to the railing, he requested that I pay for the repairs myself and he would have one of his guys fix for me. That was totally unacceptable to me, as what happened was not an accident, but a display of poor judgement by this moving company’s staff.

If you do not want to deal with an owner of a company that does not understand civic responsibility and customer service, choose another company. Burlington Movers has had a number of unresolved complaints with the BBB for a resason. I did not check this before hand. I wish I did.

I used a local Allied mover (Quality Movers out of Delta, BC) to move from BC to Ontario. The movers were very friendly and cordial and did an excellent job moving my furniture. There is definitely a premium price for using a large company but the customer service was excellent. I was allocated a customer service contact who kept me abreast of the status of my furniture delivery at all times and my furniture was delivered within the estimated time of 7-18 days for a cross-country move.

BLA, BLA, BLA,...TO THE DUDE WHO POSTED #61. IT SOUNDS FROM WHAT YOU SAID ABOUT THE "COMPANY" YOU USED THAT EITHER YOU KNOW THE OWNER, ARE THE OWNER, OR WORK FOR THE COMPANY. THE WAY YOU CALL THEM 'GCVL'MORE THAN ONCE, SOUNDS PRETTY INTIMATE TO ME. THE WAY YOU BOAST ABOUT THEM IS SUSPICIOUS IN ITS SELF, I AM SURE THEY ARE A GREAT COMPANY BUT YOU MAKE IT SOUND LIKE YOU WANT TO GIVE BIRTH TO THE GUYS BABY OR SOMETHING...

It's nice to finally find a blog reviewing CDN movers. I'm moving from Niagara to Calgary in 3 months and after receving estimates from 6 different companies I'm still unsure of which one to choose. I think I've narrowed it to North America (Niagara Moving & Storage) and AMJ Campbell. Does anyone have an opinion on either or tips regarding Fine Print of their contracts?

Hey Shawn,
Surely you would not want to go with AMJ Campbell!
Did you not read the original author's blog update (at the very top)? Not good. Also read posts #31 and #32 (both negative). And this: http://www.homestars.ca/AMJ_Campbell-C18754-listing_reviews.aspx#cratings

I've not read anything about Niagara Moving & Storage. To help make an informed decision about Canadian movers, read the articles on this site: http://www.mover.net/ (they also have a list of CAM certified movers)

For those planning to move from or within the Toronto area, you might want to check out a similar thread about Toronto moving companies on Joey deVilla's blog: http://accordionguy.blogware.com/blog/_archives/2005/6/27/977715.html

I'm moving soon within Toronto, I might go with Tender Touch since they're CAM certified and have got a number of good reviews online.

Good luck, everyone! :)

hey guys, just came across this post about movers in Toronto and noticed our company name mentioned. Could you please send us more info about the move completed for you to feedback@imovecanada.com We've encountered some legal issues with another mover operating under imove solutions and had them forfeit the name as iMove(imove canada) trademark belongs to iMove World Group. That company has switched its name since and has also caused some confusion with BBB. Your feedback would be greatly appreciated.

Was the price reasonable???

Great site and very useful!
Here's one for the books. I'm moving from Victoria to Ontario and was almost ready to sign up with an outfit called All Canada Moving, based in Calgary until the salesman I dealt with in the Calgary office told me they don't take Visa because people can put charges on their Visa and then cancel it the next day (hello? You'd have my furniture, remember?) He expected me to transfer $750 as a deposit to his personal account in Calgary! Can you believe it? When I asked why, he said it was because he lived near the bank! When I balked, he gave me the number of the owner in Nanaimo (of course I had only his word that he was the owner in Nanaimo) who told me that if I was more comfortable transferring the money to their business account, that could be arranged. All this with nothing but a faxed estimate and his word they're honest! Sheesh. They must think people are morons. I have one word for people shopping for movers: BEWARE!

Qwest Haven Moved my entire apartment from Toronto to Calgary and I have to say they were amazing. They were at the time the cheapest company i could find. i took a chance on them and they really came through. Really nice people aswell. i would recommend them to anyone who is moving a long ways

I moved from Vancouver to Toronto via Great Canadian and everything worked out fine. The guys in BC were fantastic. They were on time and aside from one peice a bit of furniture damage everything was accounted for. Overall I would say they are an honest company. Be wary of giving deposits. Good moving companys require small deposits at most.

Since being in Toronto I've noticed you really have to be careful here. More scam artists. I'm now looking for a local mover and I've been dealing with total creeps so far. I'm getting estimates that are double what it took to load/unload on the previous cross country move (the loading and unloading part) Either people in Toronto are lazy or the Ontario air makes loading stuff twice as hard as in Vancouver.

Moving is such a dirty industry and its too bad. I'm about to rent a truck and do it myself.

it looks they are brokers. See comment 57.

My first mistake was chosing Internic Moving for moving my household belongings from Texas to Québec. Later I learned the actual mover was Action Moving and Storage.

First of all, I paid a deposit to Internic Moving, which included the custom clearance fee. The agreement I signed was with Internic Moving and I stayed in touch with its representatives by e-mail.

On April 5, I called the dispatcher at Internic Moving to give my local phone number in Montreal again. He called me the next day to say that my shipment would arrive during the weekend of April 9.

Before I had my goods delivered on April 26, Teri Diodati, from Action Moving and Storage, forced me to make an "extra" payment as follows:
1. Custom clearance fee
2. Redelivery fee
3. One full month storage fee
4. Initial deposit, revisited

Did I write I had already paid the clearance fee? The the deposit was reworked in what I call "Teri D's way". Teri-ble...

Even though I spoke with the dispatcher on April 5 and 6 and we exchanged e-mails, I was told I not reachable before later in April. Was I abducted by ET's?

Teri Diodati told me she would later review my balance. I called her office many times and was not able to talk with her. I sent Teri Diodati a registered letter and e-mail messages. It seems she is the one who is unreachable...

In summary, I was coerced to pay and additional 30% on top of the original amount. I strongly recommend you not to use Teri Diodati's company, Action Moving, nor their agent, Internic.

Other details will be skipped, to keep this horror story short. Their addresses are as follows:

Action Moving and Storage Inc.
35 Stinson, Suite 200
Montreal (Quebec)
Canada  H4N 2E1

Phone: (514) 744-9998 and (800) 249-6006
Fax: (514) 744-9112
info@actionvanlines.com

www.actionvanlines.com

Internic USA
3389 Sheridan Street, Suite 417
Hollywood, Florida  33021

Internic Canada
2348 Lucerne Rd. Suite 175
Montreal (Quebec)
Canada  H3R 2J8

Phone: (888) 623-0028
Fax: (888) 623-0029
info@internicmovingservices.com

www.internicmovingservices.com 

AVOID THEM!

To end, I repeat Teri Diodati's straightforward commandment:

“No truck shall be unloaded before you pay what I say.”. Oh, C.O.D. is a must!

Hi, I'm just posting here because I referred to this post when I was trying to choose a moving company. I ended up using Emerald too, and I was quite happy with the experience. Everything went smoothly, nothing went wrong, and the guys were perfectly professional and not at all creepy. I was glad to see a real person reviewing Emerald, since their reviews on homestars all look kind of fake.

Thanks for all the info! We live in Vancouver and are moving across town. Does anyone know of any good local movers?

bonanzajellybeany@hotmail.com

So did anyone find a mover to recommend? So far my frontrunners are Tom Trucker - but I can't get them , just leave a message and Emerald Moving, but when I call them I also have to leave a message but on a weird answering machine that doesn't say 'Emerald moving' (and I checked the number twice!)

Hmmm, I saw a good comment about Capitalmoving. Well, they're cheap enough by weight, but when we moved from Montreal to Victoria, they broke everything they can possibly break, including those they put in box or wrap with protective blanket. They offered no refund whatsoever for over 800$ worth of furnitures they broke. Hire them at your own risk!

Moving end of May '07

Anyone know anything about AMS transportation out of Peterborough/Toronto area? Moving from Barrie to BC

Also looking at Mountaineer Movers and Tender Touch. The broker for AMS has had a dishonorable mention on this blog, and has had involvement with a much hated mover also mentioned here which he regrets involvement with. Just looking for a little guidance, and want my move to go well so I can come back and praise my mover for your benefit. Thanks!

Your closing sentence was correct. Whenever you can on a short distance move, get a few friends, at least one to stay with the truck to watch your stuff, and do it yourself. Always did in Toronto/GTA, worth taking the day off. I'm planning a long haul to BC for end of May, and wish I could do it myself...

moving Ontario to BC over Summer. Have had quotes - confusing? to compare. Qwest Haven have given me best price - so far, but am also checking with Mountaineer. Any new experiences out there? thanks

Simple Advise: AVOID Good Ol Boys or Good Ol' Boys, and Country Wide Moving...they are all the same company.

Moving company was booked, failed to show up...had to hunt down the personal # for the clerical worker who booked me the appointment. Was provided a number for a Calgary company who said the Toronto driver's truck broke down. When I asked why we didn't receive a phone call 5 hours earlier - I was given some BS excuse...he tried to call but the line was busy. I have Called ID, Voicemail, and Call Waiting...and I was waiting for a call. The driver calls 2 minutes later...to apologize....now we have to wait 2 to 3 days for someone else to move us. AVOID THIS COMPANY. AVOID AVOID - safe yourself the time and aggravation. Say NO TO GOOD OL BOYS. The quote might be cheap, but is it worth the frustration... I can't imagine if they had actually shipped my furniture and lost it...AVOID

I have heard that some companies are offering a discount rate if you are in no rush to get your furniture. They will call you when they have extra space available in their van. I know someone that got a good deal moving from Montreal to Vancouver by doing that. I am trying to look for companies doing that service from Quebec (well, Montmagny) to Vancouver. Any thoughts?

Also, my furniture is all ready to be shiped as it is in storage in a basement of a friend's home. Anyone shipping their stuff from Quebec City or (Levis) to Vancouver west end? Would sharing a van be a good idea? cheaper? too risky?

I moved three years ago with Toronto Moving Express, which was quite literally a nightmare. I chose them because they quoted a cheaper rate, with three men, and when they arrived, they arrived with two men, a smaller truck, and immediately told me on arrival that the rate they quoted needed to be changed because my boxes were "too heavy", and I had to agree to the higher rate before they could move anything. (I am a smallish unfit woman, and I packed so I could lift all the boxes). At the end, they insisted that we pay in cash, and wouldn't unload until we produced the cash. There was nothing done about the items they lost and damaged. They took two hours longer than they needed, one of which was while I went to get enough cash to get my stuff back.

On the other hand, I had moved three times with ABS Moving, which has always been prompt, efficient, and while their hourly rate is higher than some, it is well worth it--in fact, with all the problems with Toronto Moving Express, they were my most expensive move and my most stressful.

May 22, 2007, 2:09 p.m.

I just moved in Calgary, and used Cowtown Moovers.

I have no complaints, they charged me $85 an hour there was a 3 hour minimum and $60 fuel/travel charge. They only take cash which I questioned.
After seeing them in action for myself, I was happy to pay and tip...
They were quick and carefull, compared to the guys I used last move, which of whom will remane 'nameless'.
They do not have an add in the yellow pages so I will leave their phone number; 283-4220
I got there name from here, then had to search for their number.
Try them , if you dont like them, dont call them again.
Arthur.

We just moved from Whitby, Ontario to downtown Toronto using All Season Movers. When I called to make the reservation they informed me that it would take only 4 hours to move my couple of couches, tv and other small items (small enough to fit into 600 sq foot condo in Toronto)and cost no more than $400-$500 max.

All Season Movers arrived 1.5 hours late and at the time said do not worry we will only charge you from when we actually arrived.

It was not until our furniture was in their truck and we were downtown Toronto facing a time crunch for the elevator that they insisted on charging us 7 hours (including the 1.5 hours of their late time)and would unload the truck until they were fully paid. In addition, they charged us long-distance travel fee of $90 (which they previously confirmed as not being applicable).

The movers themselves were by far the "dumbest and rudest" people I have ever met. One of the movers kept on requesting that my boyfriend help them move things (isn't this the point of hiring movers in the first place?? To avoid the aggrevation of doing it yourself???)

Point being.... never, never, never hire All Season Movers based out of Toronto, Ontario, Canada. If you do... I wish you luck and do so at your own risk

I'll be moving soon from Winnipeg to Toronto. I have decided to go with a van line affiliated mover which leaves me with 2 choices : Canada Movers/United Van Lines or Wpg Moving/Allied Van Lines. It's a little expensive but I've bought some expensive things in the past yr.(T.V.,air conditioner and other appliances) that I don't want to get lost or stolen. Does anyone have any experiences with thes companies? (bad or good)
Thanks.

Hi Stella, I wish that I had read this review before, I actually hired these people and exerienced the SAME from this company, Did you pay them ???? I am still in shock in how horrible this company was.

Moving Vancouver to Toronto...
I need help! AGGGGGGGGGHH!!!

Has anyone heard anything about an Ottawa based company called Custom Moving?

I`m currently using AMJ for a move between Ottawa and New York. They`ve been nothing short of a nightmare. From their liaison officer up to the general manager, it`s been unpleasant and unprofessional. We were sent student packers led by a rogue, unpleasant contractor who argued with my neighbours over blocking the road, walked all over our white carpets without using any covers and broke a few light fixtures. They`ve now indicatd that they won`t be arriving on time in New York (two weeks later) and we`re likely going to have to change our flights to wait for them. The GM, in addition to everyone else I`ve spoken to there, makes me feel that this is a rogue operation. I have no idea how they`ve become so big and widely used other than perhaps that they undercut costs by outsourcing all the moving and packing to unprofessional movers. I`d recommend going with a smaller company where you might have more control over who shows up at your house and where your business is actually valued. These guys act like a mob operation.

Another testimonial for Tom Trucker. I moved a couple of days ago, and it worked out great. They were affordable, flexible, reliable, friendly and respectful of goods and property.
I had booked a 25′ van, but they called a couple of days before the move and said they didn’t have one available. Offered me two 16′ vans and four guys rather than three for a slight increase in cost. They ended up sending five guys for the same price. Showed up right on schedule, worked hard, blanketed and shrink-wrapped everything that needed it, wore shoe protectors inside the house, asked all the right questions on loading and unloading. Highly recommended.

P.S. I just posted a similar testimonial on another site, so if you see them both and are wondering if this might be viral marketing, it's not - I'm a genuinely satisfied customer.

just completed move from Brantford, Ontario to Maple Ridge, BC -- using Great Canadian Movers. For 4000 lbs approx $1.00/lb including taxes, insurance etc. Excellent, prompt, polite customer service. Terry Metz the driver/agent for Great Canadian did pick up and delivery.

We moved a large household of stuff from England to London Ontario two years ago and were very pleased with the whole process. The English movers, John Mason, were excellent. The local movers who handled our shipment from Montreal to London were McWilliams who also were very good.

We are now planning a local move within London and looking for a reputable mover. We were going to go with Two Guys but after reading all the negative reviews about them, will definitely not be using them. Can anyone recommend a good London ON mover?

Do not choose I MOVE CANADA for your move. They were one of the moving companies I found under Move.ca. They have a fabulous web site but that's all. The company representative I dealt with the day of move was RUDE, UNPROFESSIONAL and the movers were SLOW. My move was on a Saturday in Toronto, from a 1 bedroom apartment to another 1 bedroom apartment right across the street. It took the movers 9 hours to load the truck, drive it across the street and unload it again!!!!!! It took me less time a number of years ago to move from Burlington to Toronto! To start off with the movers were 2 hours late. The representative from the company did call me and later showed up to wait for the movers. The story was that a mover got injured at their base moving something and being a Saturday it was difficult getting another mover. Perhaps?! The movers finally arrived. Not the professional ones I expected but 2 fellows ( I won’t say what nationality),one which could barely speak English. Although the paperwork I had said I could pay by credit card the movers wanted to collect cash payment and got very upset when they learned I would be paying by credit card. They called their office and I spoke to the same representative who had come to wait for the movers. The representative was not polite nor courteous as the website says but rude and even hung up during the phone conversation. The rep was insistent to know that there would be money in my account because they were going to cash the check right away. The movers in the meantime sat in the truck with my furniture and were not about to budge until they had cheque in hand. I cannot write everything that was said but sufficient to say that the representative has no clue how weekend banking works! I finally gave the movers a cheque for the amount and my furniture started to arrive again. The clincher that I did not choose a reputable moving company was when I got a call from Money Mart to see if there was money in my account so they could cash the cheque I gave. I have since sent an email to the Vice President with whom I had arranged the move to advise him of some damages made by the movers and to ask what had happened to the summer incentive of Bonus Air Miles I was to receive. I have yet to receive a reply. My move was not worry free nor am I a 100% satisfied customer.

I am thinking about using Qwest Haven to move from London, On to saskatoon, has anyone used them. I'd appreciate info good or bad.
Thanx
Ali

Moving Nightmare...in my personal experience with Two Small Men with Big Hearts Moving out of Toronto, Ontario.
I moved from Hamilton to Charlottetown and was expecting the movers to be there on date agreed upon. It has now been one month and I have nothing! I am pursuing legal action. I have filed complaints with government, etc. Have tried numerous times to get answers from the company. This company has many franchise operations across Canada...which I contacted also...no one will help. I would say stay away from this company at all costs!!
If you have had a experience with this company please contact me personally...its time to stop these people!

Does anyone have a suggestion for moving companies in Calgary? Cowtown Moovers are always booked. I have heard that Streamline Movers are horrible. Any suggestions would help.

I just moved from New Westminster to West Vancouver and experienced the "Move from Hell" with Euro-Star Moving, they are located in Vancouver and Toronto. I had booked my move approx. 3 weeks prior and the appointment was made for 9.00 am on a Friday. Since I was a returning customer (I moved last year from Toronto to New West with them) I was given a "discount". Anyway, it turned out they called me the same morning and told me that 1 of their trucks broke down, if they could come in the afternoon instead, ie. 3.00 pm. They eventually showed up at 4.40 pm - they were rude and very unprofessional! 1 guy did all the work, while the other (the younger one) was sitting around. I had to also help them, otherwise it would have taken them 2 extra hours for sure! After everything was unloaded at my new place, they argued with me about the time, etc. I asked for at least $80 off for all my aggravation - they were willing to give me $40 (what a joke!). For sure this was a lesson for me, they definitely have lost a customer and many more! I am still recouperating from this nightmare....

I wish I would have read your review sooner. We had a similar experience. They were 3 hours late, and charged us a few extra hundred dollars for our 4 hour move that were labeled "tax". Plus the movers told us one rate, we were billed another (higher).

I have taken the time to read through most of the comments, and the one thing I know most of them have in common are that the clients want 5 star service at rock bottom prices. If you only look at the 60 cents a pound/or an under estimated move what do you expect to get. I currently work as an independent moving broker and I hear it all the time. Companies like Two Small Men or Good Ol Boys work the same way, promise you cheap rates for long distance (price per pound) or very inexpensive hourly rates. They then pad the bill by taking a long,long time to do your local move, sometimes by sending a partial crew instead of a full one, or in the case of long distance if it is a small load that has been under priced so maybe only one guy will show up to load it or it will go into a warehouse till they have a full truck. Honestly people, do you really think that they are going to rush your load from Vancouver to Toronto that they estimated at 60 cents a pound for a total of 1000 dollars, including taxes. It takes 7 to 21 days for a long distance move. Movers cannot guarantee you rush delivery unless you pay for it. An average moving vehicle holds 30,000 pounds. even at 60 cents a pound that is a lot of money! As long as you, the consumer, only looks at the price or weight (that you know in your heart that is to good to be true) these scammers will live well and prosper off you. As a moving broker I deal with a lot of reputable movers and I hear about all the scammers as well. Check with the B.B.B. the company doesn't have to be a member to have information and complaints registered. Another thing you should be aware of is that most moving companies, except for the very large chains, subcontract out a lot if not all of their moves. The company I used to work at subcontracted out all their long distance moves.
While you are checking out movers on line look up who owns the domain . You will be surprised to find that many companies are all owned by one person, so how honest are the quotes you are receiving?For example when I looked up the owner of the independent movers federation the owner is listed as a Leland Nelson, the same owner of Good Ol Boys Moving, Grand River Moving,countrywide van lines, etc...who knows? Anyway that is my two cents hope it helps some one out there....knowledge is key

My company used All Season Movers for a move from Milton to Oakville, Ontario. They worked quickly and efficiently and they helped us out quite a bit when it came to rates and bins for our things. I also used them for a personal move and they were just as good then, if not better. They worked hard and did an excellent job. I know that not every job goes well, but if you cover yourself and make sure you know exactly what's going to go on up front, then you have no problem at all.

We used Capital Moving for a Toronto to Calgary move. Too bad we didn't check out this site first.

We were quoted a price per pound, nothing extra. Ha! Once they have your stuff, they become extortionists.

Things to be aware of: If your place has stairs, expect a $150 charge, if you are more than 100 ft from the truck, expect another $100 charge.

Other points: We were told a 5-7 day delivery. Actuality: 10 days. They called us to tell us it would arrive on Friday. No show, no call, no apology. Saturday afternoon they finally showed up.

Also: very rough on stuff. One glass coffee table broken, many other things roughly handled with chips. I don't even want to call them to claim damages.

And, they don't return your calls. I would not recommend them to anyone.

I used El Cheapos last december 2006 (in toronto).
They weren't all that bad, but they weren't great either.
They showed up just slightly earlier that specified time. The only problem I had with them is the two men they sent me seemed to be a bit inexperienced with pakcing a van, I took a look at how they pakced my stuff in and I could have done a better job in space saving. And they were a bit on the slow side, again this being I was paying by the hour, so the slower they are the more they get paid right?
The only hidden fee I was not aware of was the "stairs clause". So I had to pay a bit extra for that.
Overall the move took 4 hours, in my opinion it should have only taken 3 hrs. So my estimated cost was more than expected.

I'm moving next month and I don't plan to use them again, which is why I'm on this site to find someone else. Would have much prefered to rent a uhaul and do it myself, but with the x-mas holiday, all or friends are out of town, and we don't have a licence.....so we're on the search again......:o) Keeping fingers crossed..

I am the owner of CowTown Moovers in Calgary, I am greatfull for the kind words from the customers that took the time to post on this site. In particular the the wonderfull woman in post #18. She was a very good person.

I received word that she has died of a massive heart attack about two & a half weeks ago.
We at Cowtown Moovers are DEEPLY saddened to hear of this, and we will be refunding the money earned from the last move that we did for her to her remaning family to help with service and creamation costs.

We thank the folks that put in a good word for us over the years, and are determined to see that their words are honored.

We / I, will miss you Doris...

Thank you for everything.

COWTOWN MOOVERS,
Calgary.

I have come to believe that there are very few ethical moving companies out there and the laws regarding this are useless.

Wheaton damaged my antique highboy, literally cracked a huge piece of 1/4" solid brass on my floor lamp, and broke an $800 antique pitcher and bowl due to poor packing. Now these damages may be low compared to some, but these particular pieces that were damaged have a high sentimental value (handed down to me from my grandmother) besides the antique value. Of course they had an insurance adjuster come out to evaluate the damage, but of course it's in the companies best interest for the insurance adjuster to be on the side of the moving company and not the consumer. So now I have to pay $250.00 to go into arbitration to have a fair hearing!(Unbiased? I'll believe that when I get the money for the damages. I even had a professional senior appraiser with over 40 years of experience to give me an appraisal of the damages)

Not only that I was charged an extra $375 besides the $7000 it cost me to move my stuff from Baltimore to Chicago which if I didn't pay I would not have gotten my stuff moved-it would've have been held in ransom.

It was the worst thing that I have ever experienced in my life!!!

Now on the other hand I did have an excellent experience with Mini Movers, a midwest company. They were on time, upfront with the total costs, no extra hidden fees and wrapped everything in blankets and taped it and shrinkwrapped everything. Wheaton did not shrinkwrap anything nor did they use a lot of packing blankets and if they did, it was not taped so that it could easily slip off.

The worst was that the Wheaton movers didn't even listen to me as to where I wanted to put my things. They just threw it all into the storage space so that I now have to take everything out in order to even find anything!

So be forewarned....WHEATON IS THE WORST moving company I have ever used. I've heard stories about these hidden costs and the damages and insurance scams. Watch out! It is true!!
Edit/Delete Message

Jan re: Multicities Moving

I had nothig but trouble regarding Multicities in Montreal. It has been 3 months and I have yet to receive one of my boxes. I had 2 different moves with Multicities and the one from Toronto to their Montreal base was ridiculous!!! Right now I have filed a claim against the comany since they fail to produce my items which, I paid for in cash. I'm not sure what to do about this situation since they have my money and the people at Multicities in Montreal are the rudest, thieves I've had to deal with!!!Please do not ever call or deal with these bunch of robbers at Multicities in Montreal!!! I don't when or if this will every be rectified.

Hello Everyone

I have read all these post, it is truly sad to see so many people experiencing a bad moment with these moving companies.

I have develop a forum with the Canadian Black List of mover, I would recomment you to visit this forum and feel free to add comments or names , even experiences you have had.

Lets step up as consumers and teach the bad moving companies they are not going to walk away with our money and a smile.

Here is the link

http://www.movingscam.com/forum/viewtopic.php?p=100657#100657

Lets make a difference people.

My strong advise to anybody in toronto, please dont move with this mover (Comfortable Movers - 416 356 3617) even if they move you for free. The movers are slow, careless. They damaged my furniture, they took enormously long time just to move one very small bedroom. To top it all, they ran off without finishing their job by keeping my stuff outside the apartment elevator. They took 6 hours money for a sloggy 4 hour job that they did .Completely bad treatement and service, they are advertised in RENTERS NewS. The person incharge of this is named Robert. I just saw some people already have bad experience with these movers. I hope nobody again expereinces this....Hope this information spreads and helps people to select trustable movers

ABS Moving and Storage in Toronto is the absolute LAST company anyone should consider hiring for their move. They lack any sense of professionalism and instead of making moving day run smoothly as such a company should, they only cause you distress.

During our move recently, one of the movers injured themselves half-way through the day and was unable to finish the job. Several members of my family ended up completing the move, and the company refused to send a replacement. With some persistence, they finally agreed to send someone a few hours later. But when the extra mover showed up, he was told to leave because the company thought there were too few items left and we could just finish it ourselves. This was untrue, and moreover the items that were left were very large and heavy and it was unreasonable to ask that we just do it ourselves. This also begs the question: Why would we hire MOVERS if we could just do the work ourselves? The owner, Pauly, insisted that we just finish the job. He was unwilling to adjust the price to make up for the inconvenience he caused to us. He was very rude and unprofessional.

Furthermore, they ended up damaging several pieces of furniture- made dents, scratches, broke wheels off tables, desks, etc... They also caused damage to our walls and consequently we had to re-paint a portion of it. They make you sign a waiver stating that they are not responsible for any damage. Of course, they do not tell you any of this over the phone, only once they have all your furniture in their truck and are holding it hostage. You basically have no choice but to comply with their demands because you want your stuff back.

They also insist on you paying upfront before they release the final items to you. When we were trying to negotiate the price due to the inconvenience they caused us, they threatened to lock up the truck and drive away with our stuff.

Needless to say, our experience with ABS Moving was distressing and disappointing. With so many moving companies in Toronto, there is no reason for anyone to settle for this horrible quality of service. Maybe the cheap prices are attractive, but you are better off hiring a slightly more expensive company and actually getting professional service.

Sona they cannot make you sign a waiver for nonresponsibility of damages. They must do listings and make notes of damages of your furniture like scratches or rub marks prior to your move. They must also do a damage listing at the time of your delivery when you bingo off your items as they come off the truck on to your home. Then you must submit a claim form along with a list of claims of damaged items. I am a contracter for moving companies I offer my services for packing I have been in this business for many years. So when they got you to sign a waiver that just took responsibility off their backs and ofcourse you didn't know any better. I wouldn't have signed any paper work until I was satisfied. A lesson learned.

Does anyone know where either the Toronto office or Surrey office of Two Small Men With Big Hearts bank? I have a garnishee order I need to serve.

JJ, I just used Qwest Haven for my move from Burnaby, BC to Winnipeg. I researched quotes from a handful of moving companies. Qwest is based in Calgary.
My load was small, about 1000 lbs and I made sure I would be charged by actual weight. This was very important because I knew it was a small load. They quoted me on 2000 loads but promised to charge the actual scaled weight. They used an independent contractor for the move. After the pick up I didn't hear anything for a few days so I contacted the mover a couple of times to get a delivery date. I had to make arrangements from BC for someone to be there. He gave me a rough estimate of in a few days. He delivered a week later, but very late in the evening.
I never saw the actual scale weight or got a number from Qwest. The mover said the charge was for 2000 lbs because it was their minimum. I was shocked, because that meant I'd pay twice as much. Qwest had my credit card from the deposit they required and charged it straight from there. I had to contact them a few times to get the actual receipt emailed to me.
Also, after unpacking I realized I had a few boxes missing. I contacted Qwest about my concern over price and the missing items. They told me the weight was 1700 and would credit me the difference. I never received the credit and I never saw the actual weight.
They told me to contact the mover myself about missing items. I did (thinking, why am I paying them when I have to do all the work?). He said he had one box. A week later and still waiting I called Qwest, and was told that they spoke to him and thought he had dropped it off already (I thought, why didn't they call me to tell me this?). They told me to contact him myself again. I did. He said he was in Winnipeg a couple of times already but next time would drop off my one box for sure, even though I was sure there was more missing. Three weeks later, still no mover or calls, so I contacted Qwest and spoke with the manager about my concerns about cost and missing items. He said he would call the next day with solutions. I didn't hear back from him. A few days later the mover showed up, with 15 minutes notice, while I rushed to get home. He had one box for me and told me to make a schedule of the lost items so that his insurance could cover it. This took over a month. I still haven't heard back from Qwest on the price discrepancy.

I am a representative of Emerald Moving & Storage Inc. I suggest you check the Moving Company Reviews on www.homestars.com

Hi, I posted a while back about wondering if anyone hired Tom Trucker (post 70something). I ended up hiring them and am SO HAPPY I DID, seven months later even.

By the numbers: 3 guys, a 1 bedroom loft on the third floor of a walk-up. Moved from St.Clair/Keele to DVP/Lawrence. I think the guys worked for about 5 hours (I helped where I could). 1 guy tetrised up the van, 2 guys lifted. They were nice, personable and presentable - I had to leave them alone at times with my 9 months pregnant wife and felt safe doing so. This was the guys 3rd move of the day, they showed up perfectly on time even.

Cost was $522, no drama, everything perfect and more than worth the $40 tip I left. I feel guilty I should have left more, but house + baby on the way = no money.

We still talk about what a perfect move these guys were.

Tom Trucker: 416 698 7825

Note: Do not be put off by the answering machine you might get. Good people are busy....

I too used Cheap Charlie's in Calgary, AB in December 2007. They moved most of our belongings in a larger truck with no incident but also needed a 3/4 ton truck for our garage/shed items. The second 3/4 ton truck did not turn up at our house and it turns out it was stolen by Cheap Charlie's own enployee!! The owner is not taking any responsibility despite the fact that the employee he hired stole the whole truck with our belongings in it!! We filed a complaint with the BBB and the owner refuted the claim and the complaint was closed. We were told that the BBB only works when the business people/owners actually care. Cheap Charlie's doesn't seem to care. It is now March 3rd, 2008 and we have yet to get any of our items back or any compensation from the company. I guess in a busy market like Calgary it is buyer beware....best to do it yourself we have learned!!

DO NOT USE CASSIDY'S TRANSFER AND STORAGE!! We moved on December 14 and it's now March and we still haven't finalized the insurance claims. They had a young inexperienced driver, the truck went in the ditch TWICE and stuck in a snow bank once! They tried to say that we would have to pay for the extra time, man etc. but we got out of that one because it was a simple turn. We had to call numerous times assured that we would receive a call back shortly to proceed with the insurance claim review. Now after dozens of calls they're claiming that half of the items we're claiming aren't going to be covered by the insurance we paid for because they claim it wasn't move related. Maybe if they didn't go in the ditch TWICE there wouldn't have been so much damage and if they used floor mats the carpet wouldn't have gotten dirty!! STAY AWAY!

Any one recommend movers from Toronto East York Area to Pickering. We have an apartment to move and a storage unit full which is near close by.

Helping move my son from Toronto to Ottawa to his first job. Any comments about "TenderTouch Movers"

I've read through all the posts on this page (phew!) and while I now have a long list of companies to stay away from, I still don't have much in the way of recommendations for a reliable mover for my cross country move. The best I've been able to determine is that I should stick with one of the major names.

I've gotten a few quotes and they're all over the map. From a low of $3268 to a high of $10778.

I'm not moving a lot of stuff (2BR condo) but I am moving to a pretty remote location (from downtown Toronto to Cortes Island in BC).

I'd be really interested to hear what others have paid for a similar move (say from Toronto to Victoria) as well as any other comments/tips.

I had a similar experience with Comfortable movers. Name of person is Jason. DO NOT USE THESE MOVERS.

They will ask for a huge cash deposit after putting half your stuff in the vehicle. They know u have to move so they extract money from you. After you reach your destination, first they will charge some more money for unloading your stuff and taking it to your place. Once you pay them, they will dump your stuff out of the truck and run away leaving you stranded.

And not to mention they are abusive, and they throw your stuff in the truck and they broke my stuff. They also work very slow and deliberately delay so that they can add up hours. They WILL take hours to reach your destination. If you try to keep up with them on the highways, they will deliberately drive rash just to throw you off their back and then they will just be away for hours and come back after HOURS and then charge you for those hours.

If you call comfortable movers using any of their 2 phone numbers, they will sound professional but dont be fooled. I did not google them otherwise I would have know better. It was a bad experience of a lifetime and I will give them hell and make them pay. I also had to call the cops and the entire day was ruined. They also subcontract your job so just dont call them and always google whoever you fix up with. They take advantage of the fact that you have not much choice on the moving day. Also once half of your stuff is loaded onto the truck, then they show their true colors but till then they are professionals. BE VERY CAREFUL OF MOVERS IN TORONTO. DONT BE DUPED THE WAY I GOT DUPED.

In the US I've used Xpress Movers - at http://www.xpressmovers.com/
They provided free moving quote and did a great job moving me from Chicago to Boston.

I had same experience as 112 using qwest haven. Terrible company.

I used A Apartment Movers in Calgary on June 30th. They are the worst company ever. They extremely rude; they swore at my mother, they misrepresent themselves. I told the owner Ray Scott how much stuff I had to move, he assured me he had a large enough trailer. When he showed up his trailer was so small I don't you can even fit a horse in it let alone anyones belongings. My move required 2 trips but they refused to move anything until I payed them more $$.

My neighbor across the hall who's a lawyer was about to call the police when she hard how aggressive on of the workers was to my mother. 4 construction workers overheard them plotting to get more money of me.

PLEASE STAY AWAY FROM THEM!

Whatever you do, don't choose iMove Canada. I was supposed to get a confirmation email after scheduling my move, and even confirmed my email address using IPA with the person on the line (named Andrew) and never got the email.

I called them the day of my move to make sure they were coming. I asked several times if it would be a problem that I was moving on Canada Day, and they assured me there would be no issue. I called, and they told me I was scheduled as I was supposed to be, at 4pm.

4pm comes and goes. Finally, at around 5:30, I call them to see what the delay is. One of the reps calls me back at 6pm, and says he will find out what the problem is. I don't hear from him again. Instead, I heard from the driver, who said they had skipped my job entirely and moved on to the next one, and didn't want to come back to do mine because they wanted to go party.

Essentially, they left me stranded. They haven't been taking my calls, which I'm pretty sure they are dodging because they know I am unhappy. When I finally got a rep on the phone, he put me on hold and never came back.

Essentially, it was a lucky thing that I was moving very few things and managed to make other arrangements. Make sure to never hire iMove, as they will abandon you without sufficient notice or explanation, and then refuse to take responsibility for their actions.

Ever went through the BBB and the have the movers state you "seemed intoxicated or perhaps on crack cocaine"? I have. The Judges that I work for thought it was funny cuz I guess I drink on the job and do crack on my breaks.

We used The Mover Guys, owned by Jesse Toore, or also known as Alberta Mini Movers (the website listed on their BBB info page).

Started off good, were very pleasant on the phone, fit us in at a reduced rate, and then it got ugly.

An hour and a half late, compromising my buildings elevator policy, prolonging the move, smelled like pot, made a derogatory homophobic remark to a tenant with me in the elevator, damaged an item, got lost on the way to the secondary "wrong" address, threatened my boyfriend over not paying them the full amount, and the owner claims in mediation that we "are liars" and he told me a different time (I wish I had written confirmation) and that it could go an hour or two earlier or later than that [supposed] time. We also never received a receipt, but I can call them to get one.

They also stated that we had drug paraphernalia, so I guess that's where they get off on calling me a crackhead. (I own nothing illegal to have in ones home) And that my bf asked them if they wanted to smoke a joint with him.

Do not use them!

I've been told that they may have been the moves that were profiled on one of our news stations for damaging a womans stuff and refusing to own up to it. I would not be surprised.

Do not use All season/Right away movers. We only moved this last weekend, and it was the most horrible experience ever. They over charged us by almost 4 hours, including the time the movers took for lunch and an "ice-cream" break. The "lead-mover" was the most obnoxious, rude person, and the person at the head office was downright abusive.

This review page has been incredibly helpful as I searched for a company to move three pieces of furniture I inherited from Toronto to Calgary.

I'd also recommend that everyone who is searching for a mover call the CAM (Canadian Association of Movers) and/or the BBB to to verify the company’s standings

CAM 1 866 860-0065 or BBB 1 800 459-8875. The company that I chose actually gave me these phone numbers and suggested I call to check up on them.

CAM cautioned to stay far, far away from Capital Moving as they are bad news waiting to happen.

I'll check back in with a review of Tender Touch Moving. So far, they have been very attentive. They also use Great Canadian Van Lines for cross country moves.

We are moving from Ontario back to BC and are taking the risk and using Good ol' boys moving, located out of Cambridge ON. We will keep you posted on the status. It is a crap shoot with any mover and we have always used AMJ Campbell in the past. This time it is not a company paid move, so when we received the quote from AMJ, it was 10k. We got the quote from Good ol' Boys and they came out at 6700, quite a difference in price....

AMJ has always been great (based on our experience) so if your budget allows for a higher price point mover, AMJ is worth it....

I'm so glad someone else has exposes A Apartment Movers of Calgary. I used the company a couple of month's back; the owner Ray really does misrepresent himself. I made very clear to him I had a lot of boxes and some large furniture pieces he assured me he would be able to get it done, that he had a large enough trailer for a 2 bedroom apartment. When he arrived I almost passed out his trailer is so small I knew I had been dooped. I believe he makes people believe he can handle the job therfore by the time he arrives at your home it's too late for you to call someone else. One the phone he sounded so nice but when he got there he was so utterly rude and the other fellow he was with was even worse. He wants to be paid up front which I refused to do until he finished the job as I knew he would have to go back for a second trip; he threatned to take my belongings to storage unless I paid up. At one point a friend who was helping me told them to be careful with a piece of furniture they swore at her and told her to mind her ouwn business.

Please do not use this company they are so unprofesional and very inexperienced they just throw all your belonging is the middle of a room they don't want to do more work than they have to yet the bully you into paying them, DO NOT USE THEM.

Hi Marnie, how did your move go with Good ol' Boys?

I'm moving from Toronto to Vancouver. Any other suggestions?

P.S How do movers handle fragile stuff like flat panel t.vs? I tossed away the original box it came in.

Thanks

Today, I used the Sun ads to find a mover for office furniture located in Etobicoke that needed to be relocated to Scarborough. I contacted Logan Moving and Storage and it is sadly the same old story, apparently. They quoted me 60/hr with a 2 hour minimum, and 1 hour travel time. We were finished the move in one hour, travelled 30 minutes, and before they would unload the furniture, they presented me with a bill for 6 hours and an additional $40 heavy lifting charge. When I refused to pay, citing the notes I had taken from talking to George, apparently the owner... they drove off with my furniture. I will be going to small claims court, and would love to hear from people who experienced the same dishonest billing practice. If this is common practice, a class action is warranted. Who has time for this nonsense, yet do we simply allow this abuse to continue?

We are moving as 'Groupage' just personal belongings, no furniture, from Toronto to London, England, and want a safe, honest and reputable mover, especially as an artist and a writer many of our items are original works and irreplaceable. Any reccommendations, anyone?
Has anyone experienced Campbell International (also part of Campbell Moving Systems Ltd. aka Campbell Brothers)? They have asked for a $100 advance deposit against the sailing date..

i need help! i'm trying to find an honest and reputable moving company in toronto to ship our personal goods to london, england.
any suggestions on companies to stay away from, and companies that have been reliable.....?

Hi Neil, I experienced the same horrible story dealing with George and his workers yesterday (Sep 1, 2008) for my move from Toronto to London. Friends of mine who are in the legal field (who also witnessed the unfortunate event) are currently working on drafting a claim. Let me know if you're interested in participating.

Thanks,Insa

Similar to Neil's posting above regarding LOGAN MOVERS (L&G MOVERS), I made an awful decision to hire them for my one-way move from Toronto to London. After speaking with "George" on several occasions clarifying time and payment method (i strictly mentioned the importance of arriving at 8AM and debit card payment), they arrived two hours late and demanded $200 cash deposit on hand. It took us 1hr 45min to get to final destination, and it took them 3.5 hours to finally arrive in London. They then held my furnitures in ransom and went on a smoke break, until full cash payment had been made (for labours they did not earn and extra mileage fee. We paid them cash plus extra tips and let them go early since I wanted nothing to do with them (my friends and I ended up doing all the moving work anyways). A few hours later, I received a call from "George" who said that I did not pay his workers in full and that he was going to send a collection agency after me. My response was that I will report to Better Business Bureau, in which he replied he will sue me. I am going to file a claim and if you had similar experience, let me know. It's pitiful and crooks like them must be put out of business.

we used blueline movers in September when we relocated from Toronto to Kingston. they were the most reasonable priced after sourcing out a number of small and large companies. Overall a very positive experience with them. On time, reasonably priced and very polite. highly recommended

I stumbled across this site recently, but my experience with Vega Line Moving was so bad back in 2006 I thought I'd share it again here.

Do not go with Vega Line Moving. I moved with them in April 2006, and it was a terrible experience. They showed up for a long distance move 1.5 days late at 10:00pm, and only a driver (no others to help load). The driver didn't help load the truck, luckily I had some buddies I could call on that late to help at the last minute. The driver complained about his back and the stairs (you heard me right, a moving truck driver shows up without help unable to load) The driver then swears up and down that there will be help to unload at my new place.

After the truck is loaded, he tells me that I have at least 4000 lbs of stuff. I moved exactly 1 year previous and the total weight of the move was 2150 lbs(small 2 bedroom apartment - I still have the receipts to this day). The quote over the phone was for 2300lbs of stuff based on what I told them I owned. He tells me he'll make me a deal if I pay cash and don't get a receipt. I tell him I want my stuff weighed properly. He implies that he has no idea how much weight in fuel is in the truck, and also might not be 100% sure of the weight of the truck before he showed up at my door. My personal belief is that the people he previously loaded did not have their stuff weighed.

This was a long distance move, I didn't have a choice, the stuff had to go on the truck, I had to leave the next morning in order to make it to my new job in time (I had intended an entire weekend to unpack and settle in but since they were 2 days late that was no longer possible). I was basically given the option of paying under the table for a weight I didn't think I had, paying for someone else's moving weight at full price, or having my stuff dumped in the parking lot of my apartment I was moving out of the next day on the 3rd floor at midnight, several thousand kilometers away from my new residence.

The driver constantly had his cell phone turned off both before and during the move, so I had no way of contacting him to find out why he was late, where he was or when he expected to arrive (loading or unloading). I tried calling him every hour on the hour for 8 hours one day and 16 hours the next. I was never told why he was late, or even how late he would be. I basically sat there waiting for 1.5 days because all of my belongings were packed and I was preparing to take everything I owned and go cross country with it - I was more than a little anxious to hear from them.

I did not ever speak to the driver on his cell phone (he didn't answer once the entire time) The office has terrible hours also, and they told me that they would contact the driver to find out where he was, and neither contacted me back nor succeeded in getting the driver to contact me.

He shows up at my new place and guess what, no others to help unload. I had to both load and unload myself(a service I was supposedly paying for).

Never again will I move with the cheapest bidder, it's just not worth it. If I had been flying instead of driving cross country I can't imagine the inconvenience this company would have caused. Hopefully my telling of this story will prevent someone else from having a similar one.

Used an agent of Allied Van Lines. The crew was awesome. The crew was able to take care of a three day process in two days to accommodate me. The crew went above and beyond to take of our move.

I am looking for a mover to move my belongings from a u-haul storage center in Edmonton, Alberta to my current address in Brampton, ont. I prefer not to have to fly out to AB.for the move .but, if necessary i will. looking for quotes. Imy email is:amohess@rogers.com

Whatever you do, DO NOT use Tender Touch Movers or Great Canadian Van Lines. I recently used them for a cross-country move, and they totally cheated me. They were unwilling to come out to give me a quote, and would only provide one via the internet. Then once the movers from GREAT CANADIAN got there, they told me I'd have to pay "a little bit" extra because their mammoth truck couldn't get right up to the door of my downtown Toronto condo! The "little bit extra" ended up costing me $500!!!!!!!!!! They could have easily carried my stuff -- which was very little btw -- or used dollies from the door to the truck for the length of the short driveway, but of course they preferred to charge me a "little bit extra!" Neither Tender Touch was willing to take the blame for this, although they ought to have told me about this "little bit extra" in their quote, nor was Great Canadian willing to cut me a break. The driver knew he had me between a rock and a hard place because I was moving cross-country and was flying out that day and had no other choice but to pay them their extortion money!
It was a total gimmick -- bring the BIGGEST truck you can get your hands on, and then say that you can't back it into the proper position so you need to go get another truck and charge people a cool $500 extra! It's a total scam. If a person lives in downtown TO, then it's common sense that space is tight. Tender Touch was really rude and discourteous as was Great Canadian Van Lines. The driver saw that I lived in a nice condo and simply decided to stick it to me. Stay away from these two companies whatever you do. And good luck with your move.
This experience made me vow NEVER to use movers again if I can help it.

I want to commend Redman and your fine personnel who met the challenge of crating and removing the varied sizes, shapes and weights of 45 exhibits, displays and furniture. Everyone involved was very professional, clean and friendly. When we call on you again in the spring to return all the components to the new Visitors Center, I am sure we will have another good experience.

Used an agent of North American Van Lines. The driver & crew was professional & did an excellent job. This was the best move I've had so far.

Used Allen & Coles Moving Systems - Their price was fair and they took the time to explain every line item in the invoice. It made us secure knowing that your price was as quoted and there were no surprises. Secondly, our recent snowy weather posed some challenges for your move in and move out crews. Both crews took it all in stride and the packing, moving and unloading was professional and smooth. I would certainly use Allen and Coles Moving again in the future.

Has anyone used Earth Star Movers in Toronto?

we moved from mississauga-Canada to Middle East Bahrain by AMJ ...i don't recommend this company at all... at first they sent us who-they call- a consultant to see the house and the furniture . she said we will need a 20 feet container.. i was shocked!!! but my husband told me they are the experts not you ...in the first day of move they sent 2 men 1 woman to pack the large furniture and to be honest they weren't bad at all... the next day they sent different guys to put the stuff in the container...3 guys....they were verrrrrrrrry bad, holding ,moving stuff carelessly .... and they ripped most of the work that the guys done last day... after uploading like 70% of the stuff they stopped and said the container is too small!!!! when i tried to explain that it was the company advise to take the 20 feet container so it's there problem not ours.... they told us another stupid advise ... that they will put the rest of the stuff in the company storage and they will build for it something like they called extensions or something like that ... and it will arrive only 2 weeks after the main container.... now almost 3 months and only the container arrived and we still don't have the rest of our things... we are missing something in each room... like tables with no legs...legs without tables ... dresser missing in each bedroom...etc.... the reason why it's late because they didn't explain to us that this extension doesn't be shipped as the same class of the container so it takes more time .. also they keep moving the stuff from place to place. we found out the true late here in bahrain after asking some experts here.... they didn't explain all this ... they just lied to us cuz they didn't want to take the responsibility of choosing the wrong size from the beginning.... sorry for my bad English but i hope u all get the message... and don't want ppls to waist money and time waiting .
any how after 3 or 4 months i'm going to Canada for my citizenship test and planning to hire a lawyer and sew this company...

also want to add that we moved localy there in canada from house to house and we used this company and it was bad... they broke the microwave and the office disk... ofcaurse you will ask why we choosed them again...it's my husband... he thought they will be experts in the international move since there prices is very high... :(

Hi, I regret to say that I am dealing with Internic. I would like to know if you have any advice on how to proceed with them to protect myself. I have already paid the deposit and full estimated charges. They have yet to still get my goods on the boat. Can you please contact me.
Thanks Lucy

I would very much like to speak with you regarding your experience. I am horrified to think of the potential further liability I may have by continuing on with these ones. I have a shipment pending with them. Thanks.

E

Hoping to get more info about your Internic experience and how to do damage control now that I am in the middle of a similar move.

Is there any way to protect oneself after having signed on in such a move? They are so disorganized that they have not even accomplished loading my cargo. I paid for delays and complications.

Investigating how to cancel since I paid all with CC.

Advice very appreciated!
cheers,

I have now read most of the posts back to 2005. It seems that most of the complainers on this site have gone with the cheapest company. I have moved across Canada a few times now and have always used a official Vanline company. Allied, Atlas, United, or North American. My company has these guys quote and so did i when i did personally. There is recourse if there is a problem. You pay a bit more but the headache is pretty much gone. When you have names like good olde boys and cheap charlies you have to wonder "What the **ck are you people thinking!

INTERNIC MOVING/EUROTRANSPORT AVOID!!!

I recently moved with Internic from Calgary to Perth, Australia and it has been a complete disaster. They are completely unorganized and seem to have next to no effective workflow processes. There customer service is non-existent. My effects arrived after 4 months when it was "guaranteed" to arrive in 30 days or less. This was a combination of poor communication and planning on their part and resulting slow payment on my part to initiate the final shipping process. (specifics can be provided). My stuff arrived with a box of goods missing and since none of the items were properly labelled at pickup who knows where it ended up. The subcontractor they hired for the packing and pick-up in Calgary was a horror! Unprofessional, unfriendly, uncareful to say the least. To get there name remove all the "Un"'s. I am now in the process of trying to submit an insurance claim but will likely get nothing since I have been advised it is for "TOTAL LOSS" only. I do not recall this being stated and will have to check, but no option was given other than to take out more insurance for the value of declared goods which I did and they didn't get that even right! My final invoice states the original insurance quote only. I could go on and on.

Do not use them even if they are "reasonably" priced it is not worth it.

Hi, I think my reply might be a little late. But I used Mayflower and I would say don't ever ever go near them. I am still dealing with the breakages. Also get the insurance you are paying for in writing. I used replacement insurance, but when I had problems I really needed all those nitty gritty details and the company refused to give them to me "we are a moving company, not an insurance company." Be careful with how the insurance is charged mine was charged by weight, however the motorcycle they included in that weight was not covered by the insurance so I over paid by a lot! Also I paid for a sealed container move and I would recommend it. I would also recommend you have several people on hand to 'watch' your movers. I have most of my things when I wasn't able to watch being just thrown into boxes. Also check and make sure you are getting new boxes because you are paying for them and I got reused ones which made my things smell yucky. It also didn't help that they packed my husbands hockey gear with my formal clothes. All in all Mayflower and united are the same btw and don't use them. Their head office stinks.

I need some help. I just have a mover moved my daughter's personal belonging. She is a student. the only furniture is a shoes cabinet ( not heavy). I called the mover for the weights, I was told 1800 lbs. There is no way it is 1800 lbs. How can I fight on this or to protect myself on this overcharge. two movers took one hour and 15 minutes to complete the move into the truck. They also charge me $240 extra for having to go through a long hall way. The distance of the long hall way is about distance of two double lot home.
HOw do I deal with this. Some one help. Thanks

Internic Moving Services (aka Euro Transport), they are a complete fraud. They created fake invoices and operate business like pirates. Don't get me wrong, they were not the cheapest quote that I got among other moving companies but I thought I paid a little more for quality service. The experience was completely horrific. The General Manager, Jacques Monier was a complete weasle. He threated to destroy my container of goods if I did not pay for those bogus items that they generated with wrong dates and wrong subjects. Their representatives were never reachable by phone or email. If you placed your order with them - Good Luck to get their surprise surcharge on everything that you did not authorize them to do. They broke items during transportation and they never paid for those damages. Not to mention, their reps and partners were all crooks. They never disclosed shipping information to you even you have paid for everything that they made up. You have to bring in an attorney to talk to these guys to get your items back.

My Nightmare moving ordeal with Canway Moving company---the most unprofessional and irresponsible mover in the industry.

1 4 months talk with this company with no problems resolved, now as victims, my husband and I are being totally ignored: no phone call back, no email reply...

2 Massive damages on my furniture

3 Lost coffee table and kitchen tools

4 Empty promises for repairing, left us take 4 days leave of absence from work for nothing---they simply didn't come...

5 Received threatening call from their employee, saying" you can't sue us.."

6 Charge rate: $95 dollars per hour in winter time (Jan.), with two green hand movers, who simply with no experience, no training, just started that new job in the same week.

7 One lie after another: 5 year experience is a MUST for Canway Moving movers, according to what they promise on their website....Movers tried to deny the damages that they had caused during horrible moving, saying that those damages were there before moving.. until I informed them that I have all my intact furniture pictures kept, then they had to admit that it was them who cause the damages....

8 Instead of apologizing and trying to solve problems they caused, this company even accusing us of having cheap furniture which were too easy to cause the damages.....

Despite all the phones calls and emails from me to try to solve the problems, we are currently being totally ignored by CanWay Moving......

I am moving from Fredericton, NB to Toronto. Tomorrow Hoyt's moving and storage will give me an estimate. Does anyone have experience with them? Thanks.

I just had an experience with Qwest Haven Relocations, and would not use them again. Our stuff arrived 1 week later than promised. Dave, the manager of the company, is difficult to deal with and takes weeks to return phone calls. When our stuff arrived late, he threw the blame onto the salesperson we dealt with. He wouldn't take ownership of the problem, even though he's the person in charge. I'm sure there are better moving companies out there to deal with than Qwest Haven.

Hey to everyone. I was really interested in reading what you all have to say. I am actually new to the business and i offer Plastic moving boxes, maybe that could solve some of the damages etc. Check out my site tell me what you think!
www.ecobox.ca

I'm afraid that this is entirely untrue.
The Sales Person was fired as she had mis-represented herself twice prior, and I was direct and apologetic in my response.
I had offered compensation that you have accepted in writing.
I had informed you that I was on holidays last week.
You had not returned one of my calls from the week prior.
Qwest Haven is not a perfect Company, but we take full responsibilty for the services provided, and any provisional shortfall that may occur.

I recently just moved from Ottawa to Vancouver and used this website to weed out all the horrible moving companies and in return I'm posting a great review!
I used North American Van Lines and I was extremely satisfied with them. They use associated moving companies to do the intial work, in Ottawa it is Abbotsford Moving. Abbotsford came and gave me a visual estimate. This is CRUCIAL. If a company does not do a visual estimate, don't go with them. They gave me a resonable quote for 770lbs; approx. $1350. That also included them packing up my mattresses, the stairs included in my house (hense why a visual estimate can be so crucial) and value protection, which is essentially insurance. If a company does call it insurance, don't use them. Also I was told if a company asks for a partial payment, don't use them either. You shouldn't have to pay a dime before your goods arrive at their final destination. In the end, I ended up paying less than what I was quoted at and I added 88lbs after the estimate.
Abbotsford moving company showed up on the day with clean cut guys. They tagged all my boxes and took great care in making sure everything was moved out. The goods were then weighed and taken to the warehouse where they sit and wait to be loaded onto a truck by N.American.
It was estimated my goods would arrive by Aug 6th and they didnt get to Van until Aug 9th but the driver did call a good 24hrs before they came to arrange payment methods and to ensure someone would be home.
When my boxes arrived the driver and his crew were also clean cut, very nice and everything was well organized. I packed my own boxes so they were in rough shape but luckily nothing was broken! They moved everything in, didnt damage my house. It was perfect.
There was one problem with the move. A box was missing from the Ottawa warehouse when N.American showed up. The box was recorded it was missing upon loading the truck. It turns out that box had my flatscreen and dvd player in it. I am hesitent to say that the box got loaded onto another truck or left behind. The system is pretty flawless as all boxes are tagged in a number system and are also sorted by colour. My guess is, the guys who moved my stuff out of my house in Ottawa knew it was a tv and took it. The drivers from N.American were fantastic and helped me fill out all the forms and told me what to do. They gave me their card incase I had any problems because they also said it was unacceptable since its not a hard system to follow. I called North American, filled out a claim form online and within two days the claim office had called to confirm the information and to let me know they were finding my box. If they can't find it, I will be endorsed since I have the extra protection (which only cost 45$ and gave me $7000 worth of protection for 770lbs). After about a week I also had a representative call me to ask about my moving experience and to take note of any problems or concerns I had with the whole moving process.
N.American, not cheap by any means but in this case I'm so happy I spent the extra money. I would recommend them to everyone!..just maybe not Abbotsford.

Hi,
Just wondering if you have indeed used Custom Moving in Ottawa, and how you found the service? thanks.
Anita

In reply to Hoi Min, I am just surprise that I never heard about his claim or post against me and the company. I dont even know if he has been a client of us. Well just to rectify his state, we are not crook and we move a great number of people every year and I can bring you clients that wrote us to thanks for the good services we have provided them. The good thing about our company is that we are in the middle of the shiping line, which deal only with freight forwarder and international movers which would ask you for alot of money to move you. We are an international freight broker, meaning we look for the best and cheapest scenario to move yours goods by using consolidation worldwide. Of course this mean that we all need to be on the same page, when clients give us the details, they need to give the right picture and client should not omit to give the right information. About insurance, it is not true that we dont answer. Actually we are agent of March insurance and client get automaticaly a certficate of insurance, so if a claim arise, client can go directly to the uprisal agent of March.

I hired GTA movers, who subcontracted to Logan Movers. They arrived 4 hours late, after saying they were involved in an accident. They asked me to sign an outrageous contract with additional cost per piece of furniture, dispatching fee and per step. After getting upset with them they grabbed my deposit money ($200) and left, telling my I owe them for the inconvenience. Following them out, I took a picture of their license plate, and in the cab they had ski masks on. I filed a police report. They confirmed the truck had NOT been involved in an accident and suggested it was a ploy to make me more anxious about getting moved on time and willing to sign whatever they gave me.
DO NOT SUPPORT GTA OR LOGAN MOVERS

I used Qwest this year and it was a pleasent experiance. They showed up on time and had my items delivered to Mississauga within the time frame they gave me. The only thing I had was that the driver didnt have the scale tickets to show me, and when i called David Montgomery he had the driver re-scale my shipment at no charge to me. The drivers weight was pretty close to the reweigh so I had no problems in the end. i would recommend them anytime!

We used Two Small men out of Winnipeg, moving to BC. We are in the middle of a lawsuit right now to get compensated for loss and damage. It has been a nightmare getting hold of anyone. Any time I get through to the office - that person is no longer with the company, including the President (Mario)

We were overcharged, the movers were late picking up and delivering. So much damage, losses too. They didn't bother to log 1/2 the belongings on teh inventory sheet, adn the idiot doing so, wrote on top of carbonless paper, so you can't read it anyway.

Jories: how did your move go.
I too am making this move looking at Multicities? We they any good, reliable, without problems??
Doug Oct 31, 2009

Hi, There needs to b a site called RateMovers.com. Just like RateMDs.com. I am not computer savy enough to do this.

Our moving company way back in July 2008 was an absolute nightmare. They showed up 5 hours late. The owner and main mover was rude ignorant and it cost us twice as much as he estimated. He was so mean and rude we were afraid to complain. My husband did end up having a huge shouting match with him. Boxes were either left behind or lost as we never received some items. Our walls were dented and our furniture was scratched. His 2 workers were very nice polite young men although one was doing the moving with a broken arm?? His employees told us he treated everyone the same way by lying and by being extremely rude. They are called Sea to Sky Movers in Squamish. Thanks.

We had an almost exact experience with Sea to Sky Movers in Squamish.

Get a signed contract before you begin. He charged us twice as much as estimated and it was 1000s of dollars

Do NOT under any circumstances use Two Small Men with Big Hearts. They underestimate. They lose and break your possessions. They do NOT respond to phone calls or emails. They are run by Hell's Angels. The President,Mario,lied and told us he was no longer with the company. We have been waiting 4 months for the compensation they finally agreed to may us for loss and damages

I used Emerald in 2007. They showed up to move me on the wrong day! I wasn't home and then they didn't show up on the actual moving day. When I finally got it sorted out (some sort of computer mix up they said), they moved me the next day. If I hadn't happened to have bridged for a week I would have ended up on my front lawn with my stuff and no one to move it. This was also on a very busy weekend for moving so I couldn't rent a U-Haul as they were booked solid.

The owner had told me a story of having missed a move previously (only once in the history of the company he said guess I should have walked then) but he sold it as 'we were a few hours late and bought them champain to appologise'. You know what I thought, 'Fair enough'. For me they were a day late and gave me a 15% discount and only after several weeks of harrassing them. Have to say didn't make me want to use them again. No real appology either.

It's amazing how a fast 'OMG we're so sorry. We'll send someone right now and give you 15% off your move' makes people feel better. A 'oh we f*^&ed up. We'll send someone tomorrow' and forcing you to fight for any sort of compensation for your trouble makes you a little bitter (even 3 yrs later when you are researching your next mover!).